Digital services

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IT GOVERNANCE

Strategy planning, mapping and management of processes, and optimization of IT resources.

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TICKETING

Organization of information, service improvement and Open source solutions.

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ASSET MANAGEMENT

Management of company assets, tracking and optimization of return on investment.

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About us

IT consulting & Software development

E-time is a Software House which is specialized in IT consulting and software development of web and mobile applications (Android, IOS, Windows Phone) for companies, banks and insurance institutions. We work closely with our clients, supporting them in the quest for the best solutions, creating added benefits for the company in important areas like organization and process monitoring, security and risk analysis, management of the company asset life cycle and the optimization of IT resources.

Products and services

Otrs

We offer installation services (including cloud), assistance and personalization of Otrs software, Open Source leader in help desk and ticketing solutions.

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Esas

Software for strong authentication which guarantees secure access to IT systems. Equipped with a mobile App, it is available in two versions: base and full.

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Docebo

Docebo is an E-Learning platform used worldwide. Available in Saas, it can be integrated and personalized for any requirement.

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Development

We develop made to measure software solutions such as web and mobile applications. Moreover we personalize Open Source software for companies, banks and insurance institutions.

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E-format

Software for the conversion of files into different formats. Designed for stand-alone or for complete integration with other software.

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Consulting

IT consulting services, assistance and training. Every problem has a solution, what counts is identifying the right one.

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business case E-time

Download and read our Business case

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Graphic GCMDB Viewer

Graphic CMDB or GCMDB is a plugin for the graphic visualization of CMDB, it can be integrated with various Configuration Management Databases. It was created as a plugin for the graphic visualization of the CMDB from the OTRS service desk IT platform. The graphic search interface is based on a graph which shows the different classes of Configuration Items (CI) filtered by the user, with the possibility to access rapidly the information in detail.

E-format – File Format Converter

E-Format is the E-time solution for problems related to the conversion of files to/from different applications. It permits the transformation of files from one format to another through the predisposition of matrices which map input file fields into respective output file fields. It is configurable based on specific needs, this solution was initially designed for the banking industry and the legal obligations regarding SEPA regulations, but it can be applied to any company which needs to export and import files into different applications which “speak” different languages.

OTRS – IT Help desk software

OTRS is the help desk and IT Service Management Open Source software which through the OTRS module: ITSM can become an ITIL compliant ITSM system. Thanks to this functionality it simplifies request management, creating, sorting, tracking and archiving tickets received from web users, via telephone or email. Starting from the basic version we are able to project and set up new functions, supply consultancy, training and maintenance. OTRS is also available on Cloud.

Our clients